Why Work With Us?
Here's what our satisfied customers are saying about us:
Jolena is an absolute gem. I have known her as a friend for years but I used to work with her as well in real estate. I hung up my license a while ago, but the experience taught me that not every agent is built the same way. Jolena takes her job seriously and it is reflected in how well she is doing in the industry. She is ethical, trustworthy and gets the job done which is highly important to my husband and I.
Michelle (& Gregory) Smith
17 October 2026, 17:31 PM
Loved working with the team, everyone has been great!
Michael Staley
22 October 2025, 03:12 AM
Jolena Overland is a pleasure to work with - professional, knowledgeable, friendly, and responsive. She answered all of our questions and kept us informed throughout the process of looking for and then purchasing our new home. I would not hesitate to recommend her to others.
Julianne Barrett
15 October 2025, 15:14 PM
Jolena did a fantastic job helping us on a home purchase and sale, helping us consider options, and keeping us well-informed throughout the transactions. I'm hoping we don't move again anytime soon, but I wouldn't hesitate to use Jolena and PureWest again!
Ben Bryan
01 September 2025, 17:10 PM
Jolena is extremely dedicated to her clients. She had a dedicated drive to sell our home and we wouldn't hesitate to use her in the future.
Cherie Moore
07 May 2025, 14:25 PM
Jolena has been so amazing and supportive walking me through the sale of my property and in my search for a new home. I can’t wait to be settled back in my hometown where everyone is family xx
Athena Martz
30 March 2025, 16:43 PM
Tenacious. Jolena never quits! Flexible and responsive. Took my indecisiveness and changes of heart in stride never making me feel a burden. knew of ways to save me money and make things easier. Has many home care industry providers at her fingertips and they respond immediately. That says a lot to me. Industry respect. And mine. Highest integrity and experience from beginning to end. My highest recommendation to Jolena Overland, my realtor.
Tracy Mc Cluskey
07 February 2025, 23:10 PM
I worked with Jolena on my first ever land purchase. It's hard for me to fully express in words how impressed I was by Jolena and how thankful I am for her hard work and honesty. Given my newness to this process, there were a number of times where I thought I'd found the property I wanted, but it was actually the wrong property for me. I didn't know better and was willing to pull the trigger. And in multiple instances Jolena went far out of her way to deeply research the property I was considering - sometimes spending hours on the phone with local agencies trying to verify the state of the local septic systems, etc. And she'd turn me away from a property if she had any hesitation. It would have been easy to let me buy a sub standard property. But, Jolena pushed me to continue the search until we found the perfect property. And I cannot easily express how thankful I am for that. She's truly amazing and I'd recommend her to anyone I knew without hesitation.
zackariah gauntt
09 April 2024
“Jolena was Great, she was responsive and followed through on all of our questions. She told us everything, just like it was, no sugar coating which is exactly what we wanted and needed. I will and have recommended her to others, she made a difficult change in our lives so much smoother than it might have been. Top notch, we ran into some issues with the City and our sewer line (SLIP), and she shepherded us through the whole process, including some great recommendations for local businesses. Couldn't have been a better experience, she even helped scout out an agent across the country in Maine that we were able to contract with and purchase our new home! Jolena listened and participated with us through the entire process. She was always available, even for the small questions we had.”
GrizDave
27 June 2023
If I could give more stars I would! My husband and I knew we wanted to spend the last chapter of our lives in Sandpoint over 4 years ago. We sent many questions to various realtors, Jolena responded. She has been more than that for so long. Answering our many questions, and reviewing places we had questions about. You see we were in Hawaii. We cannot say enough, she truly cares about your venture. She looks out for you, she answers questions you never knew to ask, and answers those you ask. We have had unique circumstances and she stuck with us. Today we signed and got keys to our new home! If you are looking for a realtor, Jolena is it! No question. She cares and will take good care of you!
ohiahousebb
28 January 2019
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